Driver assist accessorial explained

Carrier context

Driver assist should be described as labor outside normal driving and dock check-in, with the task named before it begins.

When it applies

• The driver is asked to count, sort, pallet jack, tailgate, load, unload, or move freight.
• The work was not part of the original service expectation on the rate confirmation.
• The event is tied to the load and is outside the basic linehaul move.
• The broker, shipper, or receiver instructions create extra time, labor, mileage, or out-of-pocket cost.
• The rate confirmation or written approval gives a path for requesting the charge.

Common documentation

• Broker approval, facility request, photos if appropriate, time spent, and POD notes.
• Driver note identifying the task performed and the person or facility requesting it.
• Arrival and departure times when time is part of the request.
• Receipts, signed paperwork, gate records, emails, or text approvals.
• POD, BOL, revised confirmation, and invoice notes.

Negotiation notes

• Get written approval before performing extra labor when practical.
• Describe the specific work instead of using a vague phrase like help unload.
• Ask before the cost is incurred when possible.
• Keep the request factual and tied to written load terms.
• Do not assume approval from a phone conversation; request written confirmation.

Example wording

Please confirm the requested driver-assist task, approved amount, and whether the driver should proceed before the confirmation is revised.

References and methodology

• Accessorial documentation editorial methodology - LaneMath Editorial Desk. Used for documentation workflows and example scenarios, not for legal claims about collectability.
• Rate confirmation educational reference - LaneMath Editorial Desk. Used for document literacy. It is not legal advice and does not replace professional review.